Contact
Talk to a person.
Order status, invoices, lab results, shipping, returns — one team handles all of it. We reply to email within one business day.
Customer service
- Phone
- (949) 734-9404
- Monday to Friday, 9:00am – 5:00pm Pacific
- Business address
- 4091 Riverside Dr. Suite 218, Chino, CA 91710
- Please do not send returns to this address without a return authorization — see the returns policy.
Before you write
Placing an order
Add items to your order and submit the request from the cart. Nothing is charged on this site. We confirm availability and the full total, then send payment instructions.
Asking for a certificate of analysis
Published results are on the lab results page. For anything not published, name the compound and strength in your email and we will send the current analysis on file.
Shipping, returns, and refunds
Every policy is published in full: shipping, refunds & returns, privacy, terms of service.
What we cannot help with
We cannot advise on dosing, protocols, administration, or any human or veterinary application of these materials. Our products are supplied for in-vitro laboratory research only, and questions of that kind will be declined.